Term and Conditions

1. Website Usage

Our website is designed to provide an enjoyable shopping experience for customers seeking affordable, quality home goods and accessories. By using our site, you agree to:

• Provide accurate information when creating an account or making a purchase
• Not use the website for any illegal or unauthorized purpose
• Not attempt to gain unauthorized access to any part of our website or systems
• Accept that product colors may vary slightly from what appears on your screen due to display settings

2. Products and Services

Budget Home Goods offers a variety of affordable home products including:

• Home accessories and decor items
• Bath and bedding products
• Candles and air fresheners
• Beach, outdoor, and car accessories
• Seasonal collections and special promotions

We strive to ensure all product descriptions, images, and prices are accurate. However, occasional errors may occur. We reserve the right to correct any errors and to update information at any time without prior notice.

3. Order and Payment Terms

Placing Orders:

When you place an order, you are making an offer to purchase products under these Terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and handled by trusted payment processors. We do not store your complete payment details on our servers.

Pricing:

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders that have already been confirmed.

4. Shipping Policy

We ship to most regions globally, excluding some parts of Asia and remote areas. By placing an order, you confirm that your shipping address is within our service area.

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery within 10-15 days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 days after shipment.

Shipping times are estimates and not guarantees. Delays may occur due to circumstances beyond our control, such as customs processing, weather events, or carrier delays.

International Orders:

International customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are not included in our product prices or shipping costs.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Return Window:

We accept returns and exchanges within 15 days of you receiving your items.

Eligibility Requirements:

To qualify for a return or exchange, items must be:

• In original, unused condition
• In the original packaging with all tags attached
• Accompanied by your proof of purchase (order number)

Non-Returnable Items:

For health and safety reasons, we cannot accept returns or exchanges on:

• Air Fresheners (once opened or used)
• Bath products (for hygiene reasons)
• Candles that have been burned or used
• Items marked as “Final Sale” or “Back In Stock” clearance items

Return Process:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Provide your order number and details about the item you wish to return
3. Our team will respond within 24-48 hours with a Return Merchandise Authorization (RMA) number and instructions
4. Package the item securely with the RMA number clearly marked on the outside
5. Ship to: Budget Home Goods Returns, 4083 Liberty Street, Dallas, TX 75212 USA

We recommend using a trackable shipping service for returns. We are not responsible for return packages lost in transit without a tracking number.

Refunds:

Once we receive and inspect your returned item:

• Refunds will be processed within 5-7 business days
• Refunds will be issued to your original payment method
• Original shipping costs are non-refundable
• For exchanges, we will ship the replacement item once we receive your return

Depending on your financial institution, it may take an additional 3-5 business days for the refund to appear on your statement.

Damaged or Defective Items:

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the issue. We will arrange for a replacement or refund and provide a prepaid shipping label.

6. User Responsibilities

As a user of our website and customer of our store, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Safeguard your account credentials and notify us immediately of any unauthorized use
• Comply with all applicable laws and regulations regarding your use of our website and products
• Use products only for their intended purposes and in accordance with any provided instructions
• Understand that some products may have specific safety considerations (e.g., candles require careful use to prevent fire hazards)

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Budget Home Goods or our suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

Our brand names, product names, and logos (including “Budget Home Goods” and “Boho Bandeau”) are trademarks owned by us. All other trademarks appearing on our site are the property of their respective owners.

8. Limitation of Liability

Budget Home Goods shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to the practices described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal actions related to these terms or your use of our website shall be brought in the courts located in Dallas County, Texas.

12. Contact Information

Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Budget Home Goods and are committed to providing you with quality products and excellent service.